How to Forward Calls: Step-by-Step Guide for iPhone, Android & Landline (2024)

Ever been stuck in a meeting when an important call came through? Or maybe you're traveling abroad and need clients to reach your office line? I remember missing a job offer call while hiking last summer – still kicking myself over that. That's when I really dug into call forwarding. Turns out, how do you forward calls isn't just one answer but a puzzle with different solutions for every situation. Let's break it down together without the tech jargon.

Why Bother With Call Forwarding Anyway?

Before we jump into the how-to, let's talk about why you'd want to forward calls. Last quarter, my team lost a $15k deal because our sales guy was on a flight when the client called. Painful lesson. Forwarding isn't just convenience – it's business survival. Whether you're:

  • Switching phones during an upgrade
  • Covering shifts at your small business
  • Traveling internationally (roaming fees are killers)
  • Creating backup systems for emergencies

Getting call forwarding right matters way more than most people realize.

The Hidden Costs of Not Forwarding Properly

Situation Risk Real Example
Business hours end Lost customers My cafe lost 3 catering orders before we forwarded to manager's mobile
Device failure Communication blackout Friend's iPhone died during home-buying negotiations
Network issues Missed deadlines Freelancer missed client call due to poor signal

Step-by-Step: How Do You Forward Calls on Any Device

Alright, let's get practical. The steps vary wildly depending on your phone and carrier. Verizon handles this differently than AT&T, and don't get me started on international carriers – setting up forwarding in Spain last year took three tries.

iPhone Call Forwarding (iOS 17+)

Apple makes this relatively simple but hides the options. Here's what works as of last month:

  1. Open SettingsPhone
  2. Tap Call Forwarding (if you don't see it, dial *#61# first to activate)
  3. Toggle it ON → Enter destination number
  4. Critical step: Wait for verification SMS from carrier

Annoyance: Sometimes the menu disappears after iOS updates. If that happens, try dialing ##21# followed by destination number and call button.

Android Call Forwarding Guide

More fragmentation here. Samsung's One UI handles this differently than Google's Pixel OS. Universal method:

  1. Open Phone app → Tap three dots → Settings
  2. Find CallsCall forwarding
  3. Choose condition (Always/Busy/Unanswered)
  4. Enter target number with area code

On my Galaxy S23, it's buried under Supplementary Services. Manufacturers love hiding this feature.

Brand Menu Path Special Codes
Samsung Phone → Settings → Supplementary Services → Call Forwarding *72[number] to activate
Google Pixel Phone → Settings → Calls → Forwarding *71[number] for busy transfer
OnePlus Phone → Settings → Call Settings → SIM → Call Forwarding *90[number] unconditional

Landline Forwarding Options

Yes, people still use these! For small businesses especially. Two approaches:

  • Carrier-based: Call provider (e.g., Comcast/Xfinity) to activate call forwarding (usually $5/month)
  • Device-based: Physical phones with forwarding buttons (Panasonic cordless sets work best)

Honestly? Most modern offices should switch to VoIP. Forwarding is infinitely easier with systems like RingCentral.

Advanced Call Forwarding Scenarios

Here's where most guides stop – but real life gets messy. What about...

Forwarding Calls to Multiple Numbers

Needed this when coordinating hurricane relief last year. Solutions:

  • Carrier sequential ring: T-Mobile DIGITS, Verizon Simultaneous Ring
  • VoIP services: RingCentral routes calls to 5+ devices
  • DIY option: Forward to Google Voice → set group forwarding

International Call Forwarding Without Bankruptcy

Warning: AT&T charged me $120 for one week of forwarding to London. Avoid traditional carriers!

Smart alternatives:

Service Cost to UK Mobile Setup Time
Skype Number $0.23/min 15 minutes
Google Voice $0.01-0.15/min 20 minutes
LocalSIM app Included in plan Requires foreign SIM

Pro tip: Activate forwarding BEFORE crossing borders. Cell signals get weird at immigration.

Enterprise Call Forwarding Solutions

Managing forwarding for teams requires different tools. We learned this the hard way when our receptionist quit unexpectedly.

PBX System Forwarding

Traditional office phone systems allow:

  • Time-based routing (e.g., forward to voicemail after 6PM)
  • Department-wide forwarding
  • Fallback chains (desk → mobile → colleague)

But configuring Avaya or Cisco systems? Good luck without IT help.

Modern Cloud Solutions

These saved our remote team:

Service Forwarding Features Price Point
RingCentral Multi-level forwarding, mobile app control $20/user/month
Grasshopper Small business focus, simple menus $26/month flat
Aircall Sales team optimization $30/user/month

Surprisingly, GoDaddy SmartLine works decently for solopreneurs at $10/month.

Call Forwarding Troubleshooting Hell

Half the time, forwarding fails silently. These are real issues I've fixed for clients:

Why Isn't My Call Forwarding Working?

  • Carrier blocks: Some MVNOs (like Mint Mobile) restrict forwarding
  • WiFi calling conflict: Disable to test
  • Number format error: Always use +1[area code][number]
  • Destination rejects: Check for blocked numbers

Last month, a client had forwarding randomly deactivate after iOS 17.4 update. Apple support was clueless.

Carrier-Specific Quirks

Fun fact: Verizon disables forwarding if your balance is below $5. Found that out during a billing dispute.

Quick reference:

  • T-Mobile: Requires HD Voice enabled
  • AT&T: Blocks forwarding to some VOIP numbers
  • Google Fi: Uses special web portal for controls

FAQs: Real Questions from My Support Inbox

Does Call Forwarding Use Minutes?

Usually yes, except with unlimited plans. Funny story - a client burned through 3000 minutes in a week because their forwarded calls weren't covered. Check your plan details!

Can Someone See I'm Forwarding Calls?

Typically no. Caller ID shows your original number unless you use advanced services like Dialpad (which lets you choose).

How Do I Forward Calls to Email?

Three options worth considering:

  1. Google Voice → automatic voicemail transcripts
  2. OpenPhone app → sends MP3 recordings
  3. Custom Twilio setup ($ but powerful)

Is There a Way to Forward Calls Without Carrier Support?

Absolutely. Apps like:

  • Callcentric (free incoming calls)
  • Line2 ($10/month virtual line)
  • TextNow (free with ads)

My favorite? Obihai box with Google Voice - $50 hardware but zero monthly fees.

Security Considerations Most Guides Ignore

Forwarding introduces real risks. After a client got SIM-swapped last year:

  • Avoid forwarding to numbers used for 2FA
  • Enable PIN protection on VoIP accounts
  • Regularly audit active forwards

Surprisingly, many carrier portals allow forwarding changes without re-authentication. Scary stuff.

The Sneaky Business of Forwarding Scams

Scammers now:

  1. Convince carriers to forward your number
  2. Intercept bank verification calls
  3. Drain accounts before you notice

Solution: Set up forwarding alerts with your carrier immediately.

Personal Recommendations After Testing 20+ Methods

After all these years, here's what actually works in practice:

Best Solutions by Use Case

Your Situation Recommended Solution Why It Wins
Occasional personal use Carrier codes (*72 etc) No app needed, works everywhere
Frequent traveler Google Voice forwarding Free US forwarding, cheap international
Small business RingCentral Essentials Professional features under $30
Privacy-focused MySudo virtual numbers Forwarding with encryption

What I Actually Use Daily

For my consulting business:

  • Main number: RingCentral for client calls → forwards to team mobiles
  • Personal cell: Conditional forwarding (*71) to assistant when traveling
  • Backup: Google Voice number forwards to international SIM in emergencies

Took two years to perfect this setup. Worth every headache.

Future of Call Forwarding

Where's this all heading? From what I'm testing:

  • AI screening (services like Sift Science detect spam before forwarding)
  • Biometric verification (voiceprint-protected forwarding)
  • 5G network slicing (carrier-level forwarding without device setup)

Honestly, most innovation is happening outside traditional telecom. Watch startups like OpenPhone and Dialpad.

At the end of the day, knowing how do you forward calls is about control. Control over your availability, your business continuity, your sanity when life gets chaotic. Start simple with carrier codes, then level up as needs grow. Just please – test your setup before relying on it. That vacation disaster taught me that much.

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